- We ship via Canada Post. At this time, we only ship within Canada.
- Please allow 1-2 weeks for delivery. Once your item(s) have shipped you will receive an email with a tracking number.
- Shipping is a flat rate of $12. Orders over $100, excluding taxes, qualify for FREE shipping.
- Online orders are processed within 48 business hours of the order being received.
- Orders placed Friday afternoon or on weekends and holidays will be processed on the next business day.
We know it can be hard sometimes to get it right when you're shopping. So we offer an easy return process.
We're happy to exchange or refund within 14 days of purchase for any full priced items, based on some assumptions we've listed below.
- Have your original receipt
- Item(s) are unworn and in perfect condition
- Item(s) are in original box/packaging with labels intact
Sale/clearance items, hats, handbags, jewelry & socks are FINAL sale.
Online Order Returns:
If you would like to return your item(s), and you meet the above criteria, please mail your item(s) to:
Summit Footwear - PO Box 2078, Invermere, BC V0A 1K0
Inside the box:
- Please provide the receipt/packing slip and reason for the return.
- Please wrap the box to protect the original packaging.
- All returns must be insured and have a tracking number.
- All returns must be received back in store within 14 days of purchase.
- Shipping costs on all returns are at the customers' expense.
Once your return is received we will process your refund and a credit will be applied to your original method of payment within 8 business days.
E-commerce Office Hours
Although you can shop 24/7 online keep in mind our office hours are:
Monday - Friday 10am - 5pm MST
Closed Saturday, Sunday and Holidays